A message to our Patients

By | May 06th, 2020 | Comments Off on A message to our Patients

Dear Fraser Street Medical patients,
Our medical team is writing to touch base and check in with all of you. We hope you and your families are safe and well. We are reaching out as Fraser Street Medical Cares.

Now more than ever, during this challenging time, it is important that Fraser Street Medical stays open so we can help the health care system and continue to address your medical issues, especially if you have ongoing health conditions.

We have been taking on new patients and we have already been in contact with new patients and many long time patients to provide virtual care. If we have not contacted you yet, this email is let you know that our clinic has made changes to the way we see patients in order to keep us all safe from transmission of COVID-19.

Whether you have a health question or concern, or if you have a a loved one or friend in the neighbourhood who wants a new clinician or if you want to talk about your mood/stress please contact us at any time.

If you have a chronic medical condition and are on regular medications we suggest regular follow up every 3-6 months. We are now focusing on a long term, proactive and holistic approach so we may also be reaching out to you to help you optimize your care. Stay tuned for phone calls or requests for visits from your clinicians.

Like many clinics and doctors around the province, we have transitioned to a virtual care practice —this means we now have ONLINE BOOKING and are able to connect with you using telephone and video conference (telemedicine) via our doxy portal which is https://fsm.doxy.me/ or skype.
Virtual care enables doctors to provide preventative health advice as well assess and treat patients and (if necessary) prescribe medication in the vast majority of cases based on our visit over the phone or by video.
Be rest assured that there is no need to see any other virtual care providers and you will receive undoubtably better care as we know you best! Continue to build your full medical record at Fraser Street Medical with every encounter.

Booking an appointment is easy and we now offer online booking available at https://fraserstreetmedical.com/2020/03/18/new-online-booking/
If you do need an in-person visit, if appropriate, we can arrange a visit that will be safe. Please talk to our medical office staff at 604-322-3366 to see how and if you should come in.

For more information please do check our website as we offer regular updates at www.fraserstreetmedical.com
For more information on what virtual care means for patients, check out this patient Q and A info sheet. https://www.doctorsofbc.ca/sites/default/files/virtual_care_patient_faq.pdf

Thank you
Stay Safe and know that Fraser Street Medical is here for you!