Before Your Visit

At Fraser Street Medical, we want your visit to be smooth, efficient, and safe. Here’s what you can do to prepare — whether your appointment is in person or by phone / telemedicine.

What to Bring

To help your healthcare provider give you the best care possible, please bring:

• Your BC Services Card (CareCard) or photo ID

• An up-to-date list of your medications, including vitamins and supplements

• Any recent lab or imaging results (if done outside FSM)
• Your pharmacy name and phone number

• Any forms or letters that need to be filled out (insurance, work, school, etc.)

 Before a Telemedicine Appointment

• Keep your phone nearby and ensure it’s charged
• Find a quiet space with good reception or Wi-Fi
• Have a list of your current symptoms and questions ready
• Make sure you are in British Columbia during the appointment (MSP coverage applies only to BC residents physically in the province)

When You Arrive In Person

• Please arrive 10–15 minutes early to check in.
• Bring your CareCard and masks are optional but encouraged for patients with symptoms.
• If you’re a new patient, fill out the New Patient Intake Form before your visit.
• Download the Fillable Form (PDF)

After Your Appointment

• Lab and test results are usually reviewed within 1–2 weeks.
• Your provider will contact you if results need follow-up.
• If you haven’t heard from us after two weeks, please contact the office.

Getting Here

 Questions?

Our team is happy to help. Call us at 604-322-3366 or visit our Contact Page.