What Counts as a Medical Emergency?

By | May 18th, 2025 | Comments Off on What Counts as a Medical Emergency?

The emergency line at 604-900-2199 is available 24 hours a day for urgent medical issues only — situations that require immediate attention and cannot wait until regular clinic hours.


✅ Appropriate Use of the Emergency Line:

Use this line only for medical emergencies such as:

  • Chest pain or difficulty breathing

  • Severe allergic reactions

  • Uncontrollable bleeding

  • High fever in infants

  • Sudden weakness, numbness, or slurred speech (possible stroke)

  • Severe abdominal pain

  • Suicidal thoughts or mental health crises

If your situation is life-threatening, call 911 immediately.


🚫 Do NOT Use the Emergency Line For:

  • Booking or rescheduling appointments

  • Letting us know you will be late

  • Requesting prescription refills

  • Asking general questions or follow-up inquiries

Misuse of this line takes critical time away from patients who truly need emergency care. Repeated inappropriate use may result in a charge to cover after-hours service time.


📞 Contact Information:

Thank you for helping keep this service accessible for patients in true need.