The emergency line at 604-900-2199 is available 24/7 and is reserved strictly for urgent medical issues that require immediate attention and cannot wait until regular clinic hours.
✅ When to Use the Emergency Line
Please use this number only for serious or time-sensitive concerns, such as:
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Chest pain or trouble breathing
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Severe allergic reactions
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Excessive bleeding that won’t stop
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High fever in infants or vulnerable patients
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Sudden numbness, slurred speech, or signs of stroke
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Intense or unexplained abdominal pain
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Mental health crises or suicidal thoughts
If the issue is life-threatening, always call 911 first.
🚫 Do Not Use the Emergency Line For:
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Booking or changing appointments
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Letting us know you’re running late
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Prescription renewals or refill requests
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General questions or follow-up matters
Inappropriate or repeated misuse of the emergency line may result in a fee to cover after-hours service time and administrative burden.
📞 Contact Us the Right Way:
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For emergencies only (after-hours): 604-900-2199
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Clinic phone (regular hours): 604-322-3366
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Email for non-urgent matters: appointments@fraserstreetmedical.com
Thank you for your understanding and for helping us ensure this line remains available for patients with true medical emergencies.