Fraser Street Medical Policy: Use of After-Hours Emergency Line (604-900-2199)

By | May 18th, 2025 | Comments Off on Fraser Street Medical Policy: Use of After-Hours Emergency Line (604-900-2199)

The emergency line at 604-900-2199 is available 24/7 and is reserved strictly for urgent medical issues that require immediate attention and cannot wait until regular clinic hours.


✅ When to Use the Emergency Line

Please use this number only for serious or time-sensitive concerns, such as:

  • Chest pain or trouble breathing

  • Severe allergic reactions

  • Excessive bleeding that won’t stop

  • High fever in infants or vulnerable patients

  • Sudden numbness, slurred speech, or signs of stroke

  • Intense or unexplained abdominal pain

  • Mental health crises or suicidal thoughts

If the issue is life-threatening, always call 911 first.


🚫 Do Not Use the Emergency Line For:

  • Booking or changing appointments

  • Letting us know you’re running late

  • Prescription renewals or refill requests

  • General questions or follow-up matters

Inappropriate or repeated misuse of the emergency line may result in a fee to cover after-hours service time and administrative burden.


📞 Contact Us the Right Way:


Thank you for your understanding and for helping us ensure this line remains available for patients with true medical emergencies.